I need help now
If you are in danger or someone close to you is, this page tells you who to call right now, how to know whether it is urgent and how to support another person. It sells nothing. We Are Psycho does not provide emergency care.
Updated: September 11, 2026
If you are in danger now
If there is immediate danger to you or to someone else, call 112. Say where you are and what is happening. You do not need to explain it well.
If you have thoughts of ending your life or hurting yourself, call 024 (Línea 24h de atención a la conducta suicida). It is free, confidential and answers at any hour, every day. On the other end is a person trained to listen without judging. You do not need to be sure it is "serious enough" to call.
If you are under 18 you can also call Fundación ANAR, which supports children and adolescents, or tell any adult you trust: a relative, a teacher, your doctor. Telling someone does not get you into trouble. It gets you out of it.
Signs that it is urgent
- You have thoughts of not wanting to live, or that others would be better off without you.
- You have thought about how you would do it, or you have something to hand you could hurt yourself with.
- You have hurt yourself today or recently.
- Someone else is in danger or has told you they want to hurt themselves.
- You are not sure you can keep yourself safe tonight.
- A child or adolescent has told you any of the above.
If it is for someone else
Stay. If someone tells you they want to hurt themselves, the most important thing is not to leave them alone. You do not need to have the answer: you need to be there.
Ask directly. "Are you thinking about taking your life?" does not plant ideas or make things worse. The opposite: it lets you talk about what is already there. Listen without interrupting and without arguing with what they feel.
What not to say. "Don't be silly", "with everything you have going for you", "think of your family". Even when they come from love, they sound like reproach and close the conversation. Better: "thank you for telling me", "I am with you", "let's find help together".
Remove the means. If there is medication, objects or anything they could hurt themselves with, move it out of reach, without drama.
Do not promise secrecy. You can promise not to leave them alone and to handle it with respect. But their safety comes before their trust that you will not tell.
Call with them. Dial 024 together, or 112 if there is immediate danger. If you can, go with them to the emergency department. Afterwards, look after yourself too: supporting someone through this is exhausting.
What We Are Psycho is and is not
We Are Psycho offers scheduled online therapy with psychologists. It is not an emergency or crisis service: nobody is available on the spot, and a scheduled session is not the answer when the danger is now.
The free information call and the first session are not crisis services either. They exist to get to know you and start a process, not to attend an emergency.
Once you are safe, therapy is where the next step is: understanding what brought you here and working so that it does not happen again. That moment comes, and then we can help.
Sources
An informational guide prepared by We Are Psycho from reference bodies and guidelines. It does not replace an individual clinical assessment.
If you need urgent help
- If there is immediate danger: Call the emergency number. It answers 24 hours a day. 112
- If you are having suicidal thoughts: Call the Línea 24h de atención a la conducta suicida. It is free, confidential and available 24 hours a day, every day. 024
We Are Psycho is not an emergency service and does not handle crises. The free information call explains how therapy works: it is neither crisis care nor a clinical assessment. If this is not an emergency, you can book a session below.
This page sells nothing. If you got here looking for help for yourself or someone else, the numbers above answer now.