PRIVACY NOTICE (AVISO DE PRIVACIDAD)

April 1, 2025

1. Data Controller

We Are Psycho, S.L., located at c/Lepant 270, 08013 Barcelona, Spain, is responsible for processing your personal data in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

2. Personal Data Collected

To provide our services, we may collect the following personal data:

  • Identification data: name, email address, date of birth
  • Sensitive data: information about your mental health and psychological well-being

⚠️ NOTICE: Complete list of personal data categories pending legal review.

3. Purposes of Processing

Your personal data will be used to:

  1. Connect you with psychology professionals
  2. Manage appointments and payments
  3. Improve our services

4. Sensitive Data

The Platform processes sensitive data related to your mental health. Processing this data requires your express consent, which will be requested at the time of registration.

5. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, contact us at: info@wearepsycho.com

6. International Transfers

Your personal data may be transferred and processed outside Mexico, specifically in the European Union, where our main infrastructure is located. This transfer is carried out with your consent and under the protection standards established by the LFPDPPP.

⚠️ NOTICE: Cross-border transfer clause pending legal review under new LFPDPPP.

7. Changes to the Privacy Notice

We reserve the right to modify this Privacy Notice. Any changes will be communicated through the Platform.

8. Contact

For any inquiries regarding this Privacy Notice, you may contact us at: info@wearepsycho.com